During official holidays and the holiday season, there may be unforeseen shipping delays that are out of our control due to high shipping volumes for all carriers, both domestically and internationally.

For international orders: You, the purchaser or the recipient, are responsible for understanding and anticipating possible, potential import fees, duties, or charges when purchasing from this website: anaiscandle.com.

• Shipments/orders refused due to non-payment of C.O.D charges, import fees, import duties, or import charges will not receive a refund for shipping charges/costs paid.

Please allow up to 1-5 days of processing time depending on shipping season. Our team is always working hard to ensure your order is shipped as quickly as possible.

Thank you for your understanding and support!

Anaïs Candle