GDPR Privacy Requests
We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the options below to exercise your rights regarding the personal data we hold about you.
How we process your request When you submit a request through this page, our compliance provider (Consentmo) processes your email address and technical information (such as IP address) only to verify and fulfill your request, prevent misuse, and keep records of compliance. For more details, see Consentmo's Data Processing Policy.
Access or download my data
You can request a copy of the personal data we hold about you, including account details and order history. You may request your data in a portable format (CSV or PDF).
Response time: We respond within one month. If your request is complex, we may extend this period as permitted by law and will inform you.
Correct my information
If you believe your personal data is inaccurate or incomplete (for example, a wrong shipping address or misspelled name), you can update it here.
Delete my data
You can request the deletion of your personal data associated with this store (also known as the "Right to be Forgotten").
Important: Some information may be retained where required by law or for legitimate purposes (for example, tax, fraud prevention, and security).
Manage Privacy Preferences
You can customize your experience by choosing exactly which types of cookies and technologies you allow us to use (e.g., enabling analytics but disabling marketing). You can update these specific settings at any time.
Withdraw Consent
You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This will apply to your future use of our store and will stop data collection for optional purposes.
Restrict or object to processing
You may request that we restrict the processing of your personal data or object to certain processing activities (such as direct marketing or processing based on legitimate interests).
To exercise these rights, please contact us at:
📧 privacypolicytos@anaiscandle.com
Contact information
For questions about your privacy rights or this page, contact:
Email: privacypolicytos@anaiscandle.com
Address: 5900 Balcones Drive, #17090, 78731 Austin Texas, United States
Lodge a complaint
If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your national Data Protection Authority (DPA).
About Anaïs Candle
Anaïs Candle began as an artistic vision to blend the timeless beauty of European sculpture with the warmth and intimacy of modern home décor.
We actually love having unique pieces like these in our homes that fill any room with dreaminess.
We have spent years researching and refining the handcrafted candle-making process with local artists from New York to create the one-of-a-kind Anaïs Candle.
We chose all-natural, non-toxic ingredients in our candles despite the increase in complexity of our candle-making process, longer production time, and higher cost. Our candles don't give off toxic byproducts and heavy soot when lit.
During our journey to create Anaïs Candle, we knew we wanted to create unique pieces for your homes.
